A clear point of contact
Write to . The reference is TV PATER LIMITED, company no. 10179561, 41 Mount Road, Birkenhead, CH42 6PN, United Kingdom. Indicate in the subject line 'Privacy', 'Content and rights', 'AI and audio', 'Apps and accessibility' or 'Donations', to help us direct the request.
Useful information
For a page, indicate the address; for an audio, the title, channel and minute; for the app, the version and operating system. For a donation, initially the email used, date and reference are sufficient. Do not send passwords, security codes, full card details or unrequested identity documents.
How we handle requests
We assess the issue and request any necessary elements. For privacy matters, statutory response deadlines apply; for technical or editorial matters, we respond according to the nature and complexity of the report. A direct request does not preclude complaints to an authority or other remedies provided by law. The contact point is not an emergency service or immediate pastoral assistance.
Security
If you identify a vulnerability, describe it without accessing other people's data or interrupting the service. Send the necessary elements privately to our contact point; do not publish personal information or credentials. We assess the report and the measures necessary to protect the service.